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This page has information about free, publicly-available supports and services in Newfoundland and Labrador that you may find helpful.

How to access mental health and addictions supports and services in Newfoundland and Labrador’s Stepped Care Model

Online via Bridge the gapp

Bridge the gapp is Newfoundland and Labrador’s “go-to” site for mental health and addictions information and resources, and connects individuals to local supports and services. Individuals can sign up for online programming, learn about mental health topics, access e-mental tools, identify services in their region, and share personal stories of recovery.

To access: Visit Bridge the gapp

In person or online via Doorways

Doorways provides rapid access to mental health and addictions counselling services throughout the province, one session at a time. Most locations offer walk-in services, or can arrange same day, next day or a scheduled appointment by phone or videoconference. Individuals can return to Doorways as often as needed, and when additional services or supports are required, mental health and addictions professionals work with the individual to connect them to a service in the Stepped Care Model that best meets their needs.

To access: Visit Doorways Mental Health Drop-In Clinic - Bridge the gapp

By phone via 8-1-1 HealthLine

The provincial 8-1-1 HealthLine provides information about physical and mental health services, answers health-related questions, completes triages, and refers individuals to appropriate services in the Provincial Stepped Care Model when required. 8-1-1 also offers mental health and addictions crisis support and can connect individuals directly to emergency and crisis response services in their community, including 9-1-1 and mobile crisis response teams. 

To access: Dial 8-1-1

Additional Services

Provincial Mental Health and Addictions Navigator

Helps individuals navigate mental health and addictions services in the province. If the navigator is unavailable, individuals can leave a voicemail and their call will be returned. 

Call: 709-752-3916 or

Call (toll-free): 1-877-999-7589


Provincial Lifewise Warmline

A provincial telephone line offering peer support from 10am to midnight 7 days a week for people who have or are experiencing mental health difficulties.

Call in English: 1-855-753-2560

Call in French: 1-833-753-5460