If you or someone you know is in immediate danger, contact 911 or the emergency services in your area right away.

Wellness Together Canada

Wellness Together Canada is no longer available

Wellness Together Canada was launched to fill an urgent and acute need for mental health supports during the COVID-19 pandemic. Now that we have moved past the emergency phase of the global COVID-19 pandemic, the Government of Canada has transitioned away from Wellness Together Canada as of April 3, 2024. There are still a wide range of mental health, general wellbeing and substance use services available to people living in Canada, and Canadians abroad. To anyone struggling across the country, it is important to know that help will continue to be available, where and when you need it.

Crisis Support

- If you or someone you know is thinking about suicide, call or text 9-8-8. Support is available 24 hours a day, 7 days a week through 9-8-8: Suicide Crisis Helpline.

- People of all ages who need support can text Kids Help Phone 24/7 at 686868 (youth) or 741741 (adults) to speak to a trained volunteer crisis responder. Young people can also call 1-800-668-6868 to speak with a professional counsellor 24/7 or chat with a counsellor by visiting kidshelpphone.ca

- Indigenous Peoples can call 1-855-242-3310 or text the online chat offered by Hope for Wellness at hopeforwellness.ca.

Additional Mental Health Resources and Supports

The Government of Canada, Mental health support website offers information on mental health resources, supports and services, including those available in each province or territory, at Get Help Here: Mental health support – Canada.ca For mental health resources for Veterans please visit: Mental health and wellness – Veterans Affairs Canada For more information about Wellness Together Canada or PocketWell please visit About Wellness Together Canada.

Frequently Asked Questions

1. Can I access my self-assessment, or mood-tracking data? No. You can no longer access your data through the Wellness Together Canada website or PocketWell application as of April 3rd, 2024.

2. What has happened to my data now that Wellness Together Canada and PocketWell are no longer available. All personal information about WTC users has been permanently de-identified and/or deleted as of April 3rd, 2024.

3. Can I still access my counselling file with Homewood Health? Homewood Health keeps individual counselling files for up to 10 years after the client’s last session with a counsellor. The link to download the WTC counselling records request form can be found on the Homewood Health website under Request for Records. Completed forms must be signed, witnessed and can then be submitted by email to requestforrecords@homewoodhealth.com, sent through their toll free fax number, or to their mailing address both of which can be found on their website, and on the form itself.

4. Does the new 9-8-8: Suicide Crisis Helpline replace Wellness Together Canada? No. The new suicide crisis helpline does not replace Wellness Together Canada. If you are in crisis or you are worried about someone else, dial or text 9-8-8 to reach Canada’s 24/7 Suicide Crisis Helpline. The service offers trauma-informed and culturally affirming support to anyone who is thinking of suicide or who is worried about someone they know.

5. Where can I find resources or access support now that Wellness Together Canada is no longer offering these services? You can visit canada.ca/mental-health for information about available mental health supports and resources. This includes information on various free, virtually delivered mental health and substance use supports and services provided by provinces and territories. If you are in crisis, dial or text 9-8-8 to reach Canada’s 24/7 Suicide Crisis Helpline.

6. Why am I still receiving emails from Wellness Together Canada service providers? Wellness Together Canada was able to offer users access to a wide range of free resources by working with multiple external mental health and substance use service providers. While Wellness Together Canada is no longer in operation, service providers continue to provide communication about their organizations. If you have subscribed to their mailing lists and no longer wish to receive emails, you will need to select the unsubscribe option in the e-newsletter.

The wtcprivacyoffice@steppedcaresolutions.com will be monitored until September 30th, 2024.